-Have you read the ENTIRE product description of the product you ordered or are planning on ordering?

-Have you looked through the FAQ? Make sure you follow any links included in the answers.

-Please do not contact us about your order status unless the delivery time frame listed in the FAQ has passed (check your spam folder in case the email with your accounts landed there). If you received a confirmation email or order number, we have your order and are working on it. IF YOU NEVER RECEIVED A CONFIRMATION EMAIL OR ORDER NUMBER AFTER PAYMENT, THEN YOUR PAYMENT WAS MOST LIKELY DECLINED (ANY PENDING CHARGES YOU MAY SEE WITH YOUR BANK WILL FALL OFF). YOU CAN CONTACT US TO CONFIRM THIS. YOU SHOULD TRY TO ORDER AGAIN. PLEASE USE PAYPAL IF YOU KEEP HAVING ISSUES. 

-Please make sure you carefully read and understand everything on this website; doing so will make the order process run as smoothly as possible.

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